Improve the patient experience in your facility

MerciDocteur offers the implementation of “digital satisfaction surveys to” improve the patient experience of healthcare facilities.

MerciDocteur improves your quality processes

Patients have new expectations: they choose their healthcare facility based on the values of transparency, speed, personalization, and comfort of care.

Today, patients are looking for care that combines transparency, speed, and personalization. MerciDocteur supports you by implementing digital satisfaction surveys, tailored to the specific needs of your facility. These custom questionnaires allow you to gather valuable feedback, providing real-time insights through personalized dashboards.

Semantic analysis of responses facilitates understanding your patients’ expectations and feelings, thus helping you refine the quality of your services. By integrating this feedback into your approach, you strengthen your patients’ trust and position your facility as a committed player in the continuous improvement of care.

Taking into account the patient experience has therefore become essential: it constitutes a strategic element allowing your facility to differentiate itself.