Give your patients a voice with MerciDocteur!

MerciDocteur supports healthcare facilities in their quality initiatives and patient experience management.

A solution to develop patient experience, adapted to your activity

Give your patients a voice to get an accurate picture of what they think of your practice.

Whatever your structure, MerciDocteur allows you to give your patients a voice, by encouraging them to express their opinions. We support you in deploying patient experience within your facility and in implementing virtuous quality initiatives for your practice.

Clinics and Hospitals

Improve your quality initiatives and online reputation management. Meet the requirements of the E-satis process.

Consultation Centers

Give your patients a voice, measure their satisfaction, and improve your online reputation.

Online reputation has become a major issue for healthcare professionals. MerciDocteur offers an intuitive solution to collect and enhance your patients’ reviews, in order to build trust and improve your visibility on Google. Thanks to tailor-made satisfaction surveys, you get concrete feedback to perfect the patient experience and enhance the quality of your services.

Our tool helps you optimize E-Satis feedback, essential for your quality initiatives and IFAQ subsidies. All while strictly complying with GDPR, to ensure patient data security.

Transform your reviews into a real asset for your practice, by streamlining communication with your patients and making your establishment’s commitment visible.

They trust us

More than 500 general or specialized facilities and consultation centers trust us to develop their quality initiatives. Why not you?

5/5

A professional team in charge of an essential tool today. Attentive and responsive contact person.

5/5

I've been using MerciDocteur for 8 months. Excellent application, easy to use with very interesting feedback. Allows for better control of online reviews.

5/5

We thank the “MerciDocteur team for their support, a dynamic and attentive team.” All the best.

5/5

Great tool and very easy to use 🙂 I highly recommend it!

Reviews that Don't Reflect the Quality of your Care?

We Manage the Patient Experience for You, Securely, GDPR Compliant, and Fully Legally!

Our Solutions

Enhance the patient experience

Send real satisfaction surveys to your patients and identify your levers for improvement. Observe your results in real-time and manage them with personalized dashboards.

MerciDocteur supports you and facilitates the analysis of collected data.

Master your online reputation

Easily manage your patients’ online reviews with MerciDocteur.

Highlight their comments and get an online image that reflects the quality of your care.

IFAQ: Improve your E-Satis feedback

Increase the response rate to your E-Satis questionnaires.

We have developed features to raise awareness among your patients and encourage them to complete the national E-Satis surveys.

Be visible on Google

Highlight your specialties and the unique skills of your collaborators on search engines.

Our team of experts helps you create a Google page that reflects your image, and keeps it active so that it is referenced for the relevant keywords of your specialties.