Master your online reputation
MerciDocteur assists healthcare facilities in collecting and managing their Google reviews.
MerciDocteur was born from a simple observation
In a digitized world, 8 out of 10 patients consult Google reviews before choosing a practitioner.
With MerciDocteur, easily collect positive feedback and reassure your future patients thanks to an innovative Google review management platform.
Synchronized with your medical software, our solution simplifies the collection, monitoring, and response to reviews, while strengthening your online visibility. Optimize your digital reputation and build patient loyalty by offering them the transparency and trust they seek.
With the internet, patient habits have changed.
A large majority of them rely on Google reviews and ratings before choosing a practitioner:
do not consider consulting a practitioner with a Google rating below 3
Satisfied patients don’t instinctively leave reviews, while dissatisfied patients don’t hesitate to. Google therefore often presents a biased image of reality: the online image of healthcare professionals does not align with the quality of care provided.
We have developed an innovative tool
to allow you to obtain an image true to reality
Review Collection
Give your patients a voice. MerciDocteur is synchronized with most healthcare software and facilitates sending emails to your patients.
Review Management
Respond to your patients, with one click. We have developed a filter system to instantly sort the patient feedback that interests you.
Progress Tracking
All your patients’ feedback is summarized on your platform. You monitor the evolution of your reviews through a personalized dashboard.
A complete solution for your establishment
You reassure your patients
A good rating, true to the image your patients have of your establishment, and numerous reviews are reassuring for your patient base.
You are more visible
By generating numerous patient reviews, you will appear more prominently in search engine results.
You cultivate your image
You ensure a positive image for your establishment and attract the best practitioners for your recruitment needs
Immediate results
Implemented in less than 48 hours, you will immediately obtain tangible results
Online reputation has become a major issue for healthcare professionals. MerciDocteur offers an intuitive solution to collect and enhance your patients’ reviews, in order to build trust and improve your visibility on Google. Thanks to tailor-made satisfaction surveys, you get concrete feedback to perfect the patient experience and enhance the quality of your services.
Our tool helps you optimize E-Satis feedback, essential for your quality initiatives and IFAQ subsidies. All while strictly complying with GDPR, to ensure patient data security.
Transform your reviews into a real asset for your practice, by streamlining communication with your patients and making your establishment’s commitment visible.