Increase your E-Satis response rate

Encourage your patients to complete the E-Satis questionnaires.

Benefits

Receive more completed questionnaires

Remind your patients about the importance of E-satis at the right time and receive more responses on E-Satis.

Improve your rating

Address dissatisfied patients before they receive the questionnaire.

Increase your IFAQ

If your overall MCO and CA scores improve, your IFAQ allocation will too!

Optimize your Quality Initiatives with E-Satis: Patient Satisfaction at the Heart of Care

In a context where patients are increasingly active participants in their own health, patient satisfaction becomes an essential lever for doctors and healthcare facilities. With E-Satis, professionals have a reliable tool to evaluate and improve the quality of care by directly relying on patient feedback.

The e-Satis platform allows for concrete identification of areas for improvement: a smoother care pathway, better communication, or care more adapted to the specific needs of patients. It’s a unique opportunity to engage your teams in constructive and visible quality initiatives, while meeting the expectations of certification bodies.

Why Integrate e-Satis into your Practices?

  • Precise Evaluation: Collect satisfaction indicators directly linked to your patients’ experience.
  • Continuous Improvement: Adjust your services to offer personalized care and strengthen the doctor-patient relationship.
  • Enhancement of your establishment: Measured, proven, and shared quality is a real asset for the trust and visibility of your facility.

Adopting an E-Satis approach means transforming patient feedback into concrete actions for a more human and qualitative care pathway. By working hand-in-hand with your patients, you give meaning to your commitment to the quality of care.

A comprehensive tool

appréciations patients sur vos démarches E-satis
1
Your Patients Receive an Email
Your patients quickly receive a satisfaction email as soon as they are discharged from the hospital.
2
They Submit Feedback with one Click
Whether they are satisfied or dissatisfied, they just need to write their feedback and click send. Your RAQ is instantly informed.
3
You Address Dissatisfactions
Thanks to MerciDocteur, you quickly respond to dissatisfied individuals; this additional effort impacts your E-Satis results.
4
You Encourage Them to Respond to the Survey
Automatically, patients receive a notification after their discharge date, informing them about the importance of the E-Satis questionnaire. Reminder emails are also planned to encourage them to respond.

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