Value your patients' feedback within your facility

We help health centers implement quality initiatives focused on patient experience.

Expert support
to address your facility's challenges

Improve the Visibility and E-Reputation of your Health Center

Online visibility and e-reputation are essential for health centers. Online reviews, especially on Google My Business, play a key role in patients’ decisions. MerciDocteur helps you optimize this digital presence to strengthen your image and improve your local SEO.

By effectively managing patient reviews, you improve satisfaction and trust. Collecting feedback becomes a valuable lever for a better patient experience and quality management.

With MerciDocteur, you optimize your health center’s visibility and benefit from a strong e-reputation, thus helping to attract and retain your patients.

patient experience

Generate customized satisfaction surveys
Synthesize patient feedback and analyze the results

Online Reputation

Easily manage your patients’ reviews
Track the evolution of your rating and online reputation

Local SEO

Optimize your Google My Business page
Appear more clearly
in Google search results

Software to enhance patient reviews

patient experience

Get rid of paper satisfaction surveys, which are neither ecological nor practical. MerciDocteur allows you to generate personalized satisfaction surveys based on your facility’s needs.

Did you know?

A study conducted by the French Institute for Patient Experience (IFEP) indicates that 88% of respondents believe that sharing “patient experience is useful for healthcare professionals to” improve their professional practices.

Tools dedicated to managing your image

E-reputation

Don’t let a bad rating and negative reviews harm your reputation! Reassure your future patients through better management and enhancement of patient reviews. Improve your visibility and facilitate recruitment at your facility.

Did you know?

8 out of 10 patients read reviews before choosing a healthcare facility, and 1 out of 2 patients refuses to consult if the rating is below 3 out of 5

Local SEO

Our expert teams advise you and optimize all elements of your Google My Business page, comprehensively.
You appear more clearly in Google suggestions, increase your visibility, and grow your patient base.

Did you know?

93% of internet users choose their establishment from the top 3 results suggested by Google